The Telephone/IVR-Based Information Systems service by INNOVATEHUB SOFTWARE SOLUTIONS PRIVATE LIMITED is designed for organizations that require automated, real-time communication channels to deliver information efficiently without manual intervention. In a world where customers, clients, and internal teams demand instant access to information, IVR (Interactive Voice Response) systems offer a scalable and reliable solution that operates 24/7 with complete accuracy and zero human dependency.

Our IVR-based information platforms are built to handle a wide range of business needs — from customer support and automated inquiry handling to information retrieval, verification processes, appointment scheduling, ticket generation, payment updates, employee communication, and much more. These systems can be custom-developed to deliver specific information when a user calls a designated number and interacts through voice commands or keypad inputs.

We design intelligent IVR flows that ensure every caller receives relevant information quickly and without confusion. Our solutions include multi-level menu systems, real-time database connectivity, dynamic prompts, language selection, automated call routing, call recording, authentication options, and integration with CRMs, databases, and backend applications. Whether you need a simple information line or a fully automated telephony solution powered by real-time data, we build systems that are efficient, accurate, and user-friendly.

Businesses across sectors use IVR systems for purposes such as providing automated customer information, daily updates, delivery status, internal HR announcements, product details, compliance reminders, emergency information, or automated verification services. Our systems reduce call center workload, speed up operations, enhance customer experience, and ensure consistent information delivery.

Each solution is developed using secure telephony APIs, cloud-hosted communication platforms, and industry-grade voice automation tools. The system is fully customizable, scalable, and accessible from anywhere. We also provide complete support, maintenance, and analytics to track call performance, user behavior, and system efficiency.

Whether you are a small business wanting basic automation or a large enterprise requiring complex information delivery through voice, our Telephone/IVR-Based Information Systems are built to enhance communication while saving time, manpower, and operational cost.

Pricing

Pricing varies based on the complexity of the IVR flow, the number of menu levels, integrations, and hosting requirements.

Average Price Range:

₹25,000 – ₹3,50,000 per system

Example Breakdown:

• Basic IVR (simple menu, no integrations): ₹25,000 – ₹55,000

• Intermediate IVR (multi-level menus + basic API integration): ₹60,000 – ₹1,50,000

• Advanced enterprise IVR (dynamic data, CRM integration, multi-language): ₹1,50,000 – ₹3,50,000

Monthly telephony charges are billed separately depending on call volumes.